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S-4.2, r. 0.1 - Regulation respecting the certification of community or private resources offering addiction lodging
Section 58
Disposition versions
58. The operator of an addiction resource must inform every person lodged that they have the right, in accordance with paragraph 1 of section 60 of the Act respecting health services and social services (chapter S-4.2) and the first paragraph of section 51 of the Act to modify the organization and governance of the health and social services network, in particular by abolishing the regional agencies (chapter O-7.2), to address a complaint directly to the integrated health and social services centre concerned with regard to the services that the person received or should have received from the operator of the resource.
The operator must post in a conspicuous place accessible to the persons lodged information about the exercise of the right, including the information that a complaint must be sent to the local service quality and complaints commissioner and the contact information of the commissioner.
In force: 2016-08-04
58. The operator of an addiction resource must inform every person lodged that they have the right, in accordance with paragraph 1 of section 60 of the Act respecting health services and social services (chapter S-4.2) and the first paragraph of section 51 of the Act to modify the organization and governance of the health and social services network, in particular by abolishing the regional agencies (chapter O-7.2), to address a complaint directly to the integrated health and social services centre concerned with regard to the services that the person received or should have received from the operator of the resource.
The operator must post in a conspicuous place accessible to the persons lodged information about the exercise of the right, including the information that a complaint must be sent to the local service quality and complaints commissioner and the contact information of the commissioner.
